Before you install it, you're probably wondering this
Is this an official Shopify app?
No. MailVex is an independent tool, not affiliated with or endorsed by Shopify, Inc. The name doesn't include the word "Shopify"; the extension does read and export data from your own Shopify Email campaigns.
What happens if Shopify changes its site or API?
The extension uses internal Shopify Email endpoints that aren't officially documented. If Shopify changes or blocks them, it may stop working in whole or in part until it's adapted — with no advance notice from Shopify. If that happens, you'll see a clear error message, never made-up data.
Are the sales shown verified real sales?
They're the attribution Shopify itself calculates (last non-direct click), not an independent audit by AutomatLabs. Treat them as a signal, not a definitive accounting figure.
What data leaves my browser?
Nothing, unless you activate a paid license: in that case only the license key, a random installation identifier and the extension version are sent. Never your store's domain, emails or metrics. Full detail in the privacy policy.
Can I use it for free?
Yes: demo mode, exporting your last 20 emails, the dashboard and CSV over those emails, with no payment or card required.
How many devices can I use a paid key on?
Up to 2 devices per key. If you lose connection, activation holds for a 14-day grace period before falling back to free mode.
How do I request a refund?
Email support with the address you used to purchase. The exact refund terms are in the terms of use.